Notebook.ai

I can't upload a profile picture

@DarkStar forum 11 comments schedule
@DarkStar

I can't upload a profile picture. When I press 'save changes' it brings up an error page. I tried on multiple accounts to change the profile picture but it refuses to work. Any suggestions/help?

person_off
Deleted user

I think @andrew (Our Supreme Lord and Overseer) is in charge of that stuff.

language
@spacebluelily language

Yeah, andrew (Our Supreme Lord and Overseer) is currently looking into that. He hopes to have a fix for that issue soon.

flash_on
@andrew flash_onAdmin
verified_user Mod Admin

Yep, profile image uploads are broken right now, unfortunately. I'm working on a fix, but I don't have an ETA for when it'll be live yet!

@DarkStar

Alright, sorry I wasn't aware of this! Thanks everyone

person_off
Deleted user

@andrew (Our Supreme Lord and Overseer) Do we have an ETA now?
Wish I'd known before I tried to change my profile picture, now I have no profile picture and can't go back.
I just spent all day rendering the picture I wanted for my profile picture in Daz3d like I do for all my other world building assets… not relevant, but I was looking forwarding to using it.

flash_on
@andrew flash_onAdmin
verified_user Mod Admin

Unfortunately, I don't have an exact ETA, but I do have a release I'm prepping for tomorrow that I hope will fix it.

Behind-the-scenes, what basically happened is that I'm in the middle of upgrading the core web framework behind the site (to get security fixes, speed optimizations, etc), but the forum library we use isn't compatible with the new software versions yet. I tried to fix it myself, but it's a pretty sizable project (they have several people that know their code way better than me working on it!) but the approach I'm taking now is to just roll back whatever upgrades I can on my side to get compatibility back without compromising on the security updates. Eventually they'll finish upgrading their library and all will be well again, but I'm hoping to at least get something that works in the meantime!

Sorry about the inconvenience; hopefully I can get things working by tomorrow's release though!

flash_on
@andrew flash_onAdmin
verified_user Mod Admin

So… disregard my previous message. I had a breakthrough tonight and figured out a way to make everything happy.

Avatar uploads should now be working again for everyone! :)

person_off
Deleted user

@andrew (Our Supreme Lord and Overseer) I know your busy and glad it's working.
I'll take a look at your github page, I don't use github, so it be a new account, I use gitlab under a different alias.
However I am Programmer and sysadmin with 20 years of experience, I'm a designer / writer on the side.
Doing the book and Visual novel is my passion project. So it sounds like you need a hand, I'll see if I can assist.

flash_on
@andrew flash_onAdmin
verified_user Mod Admin

@dp-wes Thanks! I'm glad it's working; I dig the new avatar!

Things are a bit slower for me right now largely because I'm working from an old laptop (from 2009!) while mine is in for repairs, but help is always appreciated! Incorporating everyone's experience and expertise is largely why I decided to make Notebook.ai open source in the first place. Now that I properly understand what happened in this case, there's also a short post-mortem on this PR.

Thank you for your patience while I sorted out this problem. I'm hoping to have my laptop back this week or next and be back to a regular update cadence soon! :)

person_off
Deleted user

@andrew (Our Supreme Lord and Overseer) Thank you, Avatar is full res on Github, won't bore you with the details of it, unless you feel like learning about Daz3D.
I feel your pain on using an old laptop, can only recommend Ubuntu or similar, I appreciate the post-mortem link.
I'll leave my own feedback on github, I use the same name, It might take me a few days though.