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My bill was set to renew on April 9th, 2021. I canceled my subscription just now, and it charged me for a whole month from April 5th to May 5th, even though I no longer have access to the Premium subscription.
I cancelled my subscription and it charged me for a whole month of premium that I'm not gonna get to use...
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person_off
Deleted user
wow, that's tuff! How much did it charge you for the whole month?
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$7.00; it told me it gave me the $9.00 one month subscription, but that it deducted $2 since I canceled my previous plan before it ended. What I don't understand is why I got double-charged since I still don't even get the premium subscription…
Which, I mean, it's just seven bucks, but it still sucks that I lost that money and I can't even use my premium now. -_-
person_off
Deleted user
Dang, that sucks, sorry to hear that :(. Maybe they should try working on the billing process or something so that doesn't happen again.
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Yea, it could just be a glitch or something, so they might want to check out what it is. I may not repurchase any subscriptions until they do. But, oh well; it could be worse. Thanks for acknowledging my odd little predicament.
person_off
Deleted user
Your welcome, I try my best to help people every day!
Here I'm just gonna @ @andrew (Our Supreme Lord and Overseer) for you :) he's the site creator and can probably help you out
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Thank you so much
Yeah no problem!
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Thank you, @andrew (Our Supreme Lord and Overseer)! :) I received the email and appreciate your fast response to my issue. I'll likely be buying premium again in the future.