Notebook.ai

Premium Image Uploads Issue

@Serpentess language Chaos Shall Reign forum 3 comments schedule
language
@Serpentess language
verified_user Mod

So, I’m not sure if it’s a bug or something like that, but I think the bandwidth for my images is stuck on the Starter setup, because I can’t upload more than 50 MB, and I believe it says that Premium users get 10 GB (yes?).

And, I also had a question. Once the Premium runs out, does the image bandwidth revert to the Starter setup, or stay at Premium? Just curious.

flash_on
@andrew flash_onAdmin
verified_user Mod Admin

Hmm, thanks for letting me know. I applied your bandwidth manually (Premium does include 10 GB!) and will look into why it didn't apply manually!

To answer your second question, the bandwidth will revert to the Starter setup, but all of your already-uploaded images will continue working just fine; if you're over the free 50MB limit, you just won't be able to upload additional images while still on that free Starter setup unless you re-upgrade or delete enough images to get back under the free 50MB limit.

Hope that makes sense!

language
@Serpentess language
verified_user Mod

Thank you!

Ah, okay. That does make sense. Thank you for clarifying!