Notebook.ai

Trouble with Items page

Deleted user forum 19 comments schedule
edit
person_off
Deleted user

So, I was trying to edit on of my items, and I won’t let me do anything! It just shows a tip and won’t let me go to anything else. I tried following the tip but it didn’t work. Did I do something wrong?

@m1dn1g7t_ri0ts_13

I don't know. You're clicking the pencil icon, right?

person_off
Deleted user

Yes, and it won’t let me do anything.

person_off
Deleted user

I can’t even make a new one without it crashing.

@m1dn1g7t_ri0ts_13

Wait it out? I wish I could give you better advice. Maybe @andrew (Our Supreme Lord and Overseer) can help?

flash_on
@andrew flash_onAdmin
verified_user Mod Admin

Hm, this shouldn't happen. I'll take a look and get it sorted out.

@m1dn1g7t_ri0ts_13

Thanks for coming.

person_off
Deleted user

Thank you @andrew (Our Supreme Lord and Overseer). And I looked into the other pages, only the items page is doing this.

flash_on
@andrew flash_onAdmin
verified_user Mod Admin

Hey @"MidnightWarriorSpook13/Midnight bot" – what is the tip you're seeing? Is it the "Tip: You don't need to save before changing categories (on the right). Just remember to save when you're done!" tip that shows when creating/editing a page?

I just used my super admin powers to try creating an Item in your notebook and it looks like it succeeded. Feel free to delete that item!

You're not doing anything wrong, but would you mind explaining a little more where the error is you're seeing and what it looks like? I can dig in more in depth if I'm able to cause the error myself; it makes it a lot easier to fix (quickly) as well.

person_off
Deleted user

Actually, this the problem I had. But to tell you this, the tip you listed was the one I had.

person_off
Deleted user

Well, notebook for me somehow reset the tutorial when I had a 503 error. This error was pretty bad, and I had to reset the browser. Maybe it’s from that?

flash_on
@andrew flash_onAdmin
verified_user Mod Admin

When you click the button to create a new Item, do you see all the fields in the screenshot above? And the categories on the right side?

If so, do you see any errors when you click the Save button?

person_off
Deleted user

Yes. And the only thing I can do is save.

flash_on
@andrew flash_onAdmin
verified_user Mod Admin

I just pushed up a small change that might help, but since I'm unable to replicate the issue on my end I'm not 100% sure it will.

To clarify, when you edit an Item and change the name or description of that item and then click save, does the save go through and the changes aren't actually saved, or do you see a full-screen error page instead? I'm also not seeing any errors listed in the logs, which is why I'm having trouble tracing down the problem. Very sorry about this! Trying to get it fixed for you.

person_off
Deleted user

I tried going into it, and now I can’t do anything. I can only save now. When I click save, I see the page that lists the items description, then I tried editing again, and it did the same thing, nothing.

person_off
Deleted user

I know it’s not the same topic, but now notebook won’t let me post replys to the rps I’m in, I don’t know what’s wrong with it! It always gives me errors when I do stuff, and it lags for no reason! It never did this before…

person_off
Deleted user

Yea it has, Kylee.

I’ve told you, Notebook slows and lags when andrew (Our Supreme Lord and Overseer) is posting updates or is messing with servers. I’ve also told you to be patient with it. It’s a growing site. It needs time.

flash_on
@andrew flash_onAdmin
verified_user Mod Admin

Sorry about that – was just bringing all the servers up to date with last nights' / today's updates. Servers are done updating and should be running smoothly again. I try to limit releases to off-hours to avoid this, but sometimes a bugfix needs to go out during the day.

I'll keep looking into this bug. I am not sure what's causing it yet, but I'll figure it out.

person_off
Deleted user

Thank you!